Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer free worldwide shipping on selected items if ordered over 65 USD

We accept Paypal, Stripe and Credit Card payments

International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 14 and 28 days to arrive at their destination but can take longer from time to time.

As COVID-19 pandemic still causes issues these days there can be additional delays due to manufacturer and local shipping providers availability.

After order is placed we process orders during 24-48 hours

Contact Us

info@chinasouq.com